AirAsia Career Ground Staff in India for Freshers 2025

Friends are searching for AirAsia Career in India? And your height is not proper for the cabin crew jobs? then don’t worry. Here is a piece of good news for you. Recently, Air Asia Job Vacancy has been updated on the AirAsia Career website for ground staff. As a ground staff of these airlines, you will get a chance to work inside the Indian Airport.

So, if you are interested in an AirAsia job as a ground staff. Please read this article till the end to apply for this job online. Below are the vacancy details of AirAsia India career for Ground Staff.

AirAsia India Career for Ground Staff Details in the Below

Job Title – Guest Services Assistant

Job Location – New Delhi

Click here to apply

Job Responsibilities of AirAsia Ground Staff

• Ensure the correct flight is displayed on FIDS.
• Follow up on PIR i.e. Tracing, Calling & updating passengers.
• Check BTS report for mishandled cases and follow up on BAH cases.
• Ensure departmental KPIs are achieved.
• Ensure security questions are asked and be vigilant at all times.
• Replenish and monitor stationeries, ED cards &, etc.
• Ensure the check-in counter and the gate are tidy.
• You should ensure cleanliness and tidiness of the work area and backup room.
• Ensure no third-party check-in and check passengers’ cabin baggage.
• Be vigilant in checking visa validity.
• To perform cash collection at sales and excess baggage counter.
• Ensure sales drop is correct and issue remittance envelope.
• Report to Finance for the discrepancy in short of cash.
• Ensure compliance with SOP and T&C.
• Promote and sell all ancillary income.
• Submit overtime claim forms to DE before the deadline.
• Attend to the guest’s complaint.
• Check passenger’s travel documents and positively identify passengers before check-in.
  To be emphatic and to have the initiative to assist passengers in Passenger handling and crisis management (Flight delays, cancellations).
• Ensure safety & security at all times.
• Work as a team and communicate well.
• To carry out any other tasks as assigned by the aircraft maintenance technician.

Note – To apply for this job online click here. also, here is an interview question list that will help you to get past this interview.

Job Title – Guest Services Assistant

Job Location – Mumbai

Click here to apply

Description of Air Asia India as Guest Services Assistant

• Ensure the correct flight is displayed on FIDS.
• Follow up on PIR i.e. Tracing, Calling & updating passengers.
• Check BTS report for mishandled cases and follow up on BAH cases.
• Ensure departmental KPIs are achieved.
• Ensure security questions are asked and be vigilant at all times.
• Replenish and monitor stationeries, ED cards &, etc.
• Ensure the check-in counter and the gate are tidy.
• You should ensure cleanliness and tidiness of the work area and backup room.
• Ensure no third-party check-in and check passengers’ cabin baggage.
• Be vigilant in checking visa validity.
• To perform cash collection at sales and excess baggage counter.
• Ensure sales drop is correct and issue remittance envelope.
• Report to Finance for the discrepancy in short of cash.
• Ensure compliance with SOP and T&C.
• Promote and sell all ancillary income.
• Submit overtime claim forms to DE before the deadline.
• Attend to the guest’s complaint.
• Check passenger’s travel documents and positively identify passengers before check-in.
  To be emphatic and to have the initiative to assist passengers in Passenger handling and crisis management (Flight delays, cancellations).
• Ensure safety & security at all times.
• Work as a team and communicate well.

Note – if you don’t have a professional resume you can download a free resume from here. Also, you can send me your details on admin@aviationdreamer.com I will make your resume within 2 working days but it will cost you only 8.55 dollars. (payment method only PayPal and Internet banking) and for Indian, it will cost Rs 400 only.

Job Title – Guest Services Assistant

Job Location – Cochin

Click here to apply

Description of Airport Ground Staff

• Ensure the correct flight is displayed on FIDS.
• Follow up on PIR i.e. Tracing, Calling & updating passengers.
• Check BTS report for mishandled cases and follow up on BAH cases.
• Ensure departmental KPIs are achieved.
• Ensure security questions are asked and be vigilant at all times.
• Replenish and monitor stationeries, ED cards &, etc.
• Ensure the check-in counter and the gate are tidy.
• You should ensure cleanliness and tidiness of the work area and backup room.
• Ensure no third-party check-in and check passengers’ cabin baggage.
• Be vigilant in checking visa validity.
• To perform cash collection at sales and excess baggage counter.
• Ensure sales drop is correct and issue remittance envelope.
• Report to Finance for the discrepancy in short of cash.
• Ensure compliance with SOP and T&C.
• Promote and sell all ancillary income.
• Submit overtime claim forms to DE before the deadline.
• Attend to the guest’s complaint.
• Check passenger’s travel documents and positively identify passengers before check-in.
  To be emphatic and to have the initiative to assist passengers in Passenger handling and crisis management (Flight delays, cancellations).
• Ensure safety & security at all times.
• Work as a team and communicate well.

Note – To apply for this job online click here. If you are searching for Cabin Crew jobs or Flight Attendant vacancies please check those links for the latest aviation jobs.

Job Title –  Guest Services Assistant

Job Location – Chennai

Click here to apply

Job Role of AirAsia Airline Customer Service Assistant

• Ensure the correct flight is displayed on FIDS.
• Follow up on PIR i.e. Tracing, Calling & updating passengers.
• Check BTS report for mishandled cases and follow up on BAH cases.
• Ensure departmental KPIs are achieved.
• Ensure security questions are asked and be vigilant at all times.
• Replenish and monitor stationeries, ED cards &, etc.
• Ensure the check-in counter and the gate are tidy.
• You should ensure cleanliness and tidiness of the work area and backup room.
• Ensure no third-party check-in and check passengers’ cabin baggage.
• Be vigilant in checking visa validity.
• To perform cash collection at sales and excess baggage counter.
• Ensure sales drop is correct and issue remittance envelope.
• Report to Finance for the discrepancy in short of cash.
• Ensure compliance with SOP and T&C.
• Promote and sell all ancillary income.
• Submit overtime claim forms to DE before the deadline.
• Attend to the guest’s complaint.
• Check passenger’s travel documents and positively identify passengers before check-in.
  To be emphatic and to have the initiative to assist passengers in Passenger handling and crisis management (Flight delays, cancellations).
• Ensure safety & security at all times.
• Work as a team and communicate well.

How to Apply for AirAsia Interview for Ground Staff

Friends if you want to apply for AirAsia Jobs in India please click here to check the company’s official website. If you are searching for any other airlines like Emirates Airlines cargo agent jobs or Emirates cabin crew jobs or Etihad Airways careers please check the maintenance links.

So, if you have any more queries about the AirAsia career for the ground staff or related to Aviation, please comment below or you can contact me on my YouTube and Facebook page by searching by the name of Aviation Dreamer.

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