Dnata Recruitment in Dubai for Freshers [December 2025]

Friends, are you searching for Dnata recruitment in Dubai Airport as a fresher? Then in this job article, you will get details information about Dnata’s latest job vacancy for a Cargo Customer Service Agent. All the male and female freshers can apply for this job. Also, you should have a UAE working permit to apply for Dnata Dubai jobs.

So, if you want to apply for a Dnata job as a fresher then you need to read this article till the end. Here in the section below, you will get details information about the requirement criteria for Dnata recruitment in Dubai, job descriptions of Cargo Customer Service Agent, and how you can apply for Dnata recruitment in Dubai.

Dnata is one of the biggest providers of air services worldwide, Dubai National Air Travel Agency is the full form of Dnata. It was founded in 1959 in Dubai and has since grown internationally, providing services for ground handling, freight, travel, and airline catering on six continents. Dnata serves more than 300 airlines at more than 130 airports globally through its businesses, which include airport services, aviation, travel, and catering. Dnata, which is renowned for its dedication to innovation and high standards of customer care, has a big influence on the travel and aviation industries.

Company Name – Dnata
Job Title – Cargo Customer Service Agent [UAE National]
Job Location – Dubai, United Arab Emirates
Last Date Of Application – NA
Interview Location – Dubai, United Arab Emirates
Application Process – Online

Requirement Criteria for Dnata Recruitment in Dubai

• High School with a certificate
• 2-4 years of experience in a customer services-oriented department of an airline or similar experience in a service Industry
• Proficient understanding of airline customer service products (specific airport-related requirements).
• English Language Skills Level 5

If you want to apply for any other airlines like Qatar Airways cabin crew jobs, please check the link.

Job Descriptions of Cargo Customer Service Agent in Dnata

• Implement day-to-day operations assigned and ensure compliance with the established standards and procedures.
• Attends to queries from customers on the export or import of freight to ensure that all information is provided in a timely and accurate manner.
• Maintains Cargo Contact Centre database by obtaining correct and updated details of customers and the same to be updated in the database application year. Updates all new information regarding embargos, restrictions, and Agent/Airline contact details in the Call Centre Rate System.
• Follows up on customer complaints by attending to them recording them and initiating relevant action on functional and operational issues to ensure customer satisfaction and long-term relationships using specific software program
• Supports Cargo Customer Service Supervisor to compile statistics to generate the required reports on the sales/revenue which needs to be handed over to revenue accounts daily to ensure that correct rates are applied and payments are claimed from respective agents as well as service levels

Check out Emirates airline’s cabin crew jobs for other locations for fresher males and females.

How to Apply for Dnata Recruitment in Dubai

Friends if you have checked all the information now you are ready to apply online for the Dnata recruitment in Dubai as a Cargo Customer Service Agent. Then first you need to visit the airline’s official page by clicking here. It will redirect you to the company’s official job notification page, where you can fill up the application page.

First, you need to click on the Apply Now button, you need to register yourself on the Emirates official page. Then the form will appear. The first option will be the personal information, where you need to fill in the information related to you.

Friends here you will get the airport interview questions and answers list for fresher males and females to get prepared for your interview.

Hope this article will help you to apply for the Dnata recruitment in Dubai as a Cargo Customer Service Agent, and we hope you will succeed in this interview with the help of our airport interview questions and answer list. If you need help with your cabin crew interview, please check our article on the airline’s cabin crew interview tips and tricks.

Do you have any questions to ask me? Related to Aviation jobs or airline jobs. Feel free to comment in the comment box, or you can contact me on my Facebook page and YouTube channel by the same name. I also requested you share this article with all your friends and help them join the Aviation Industry.