AirAsia Jobs in Chennai (Ground Staff)

Published by Paresh Baidya on

  • Ground Staff
  • Chennai
  • Applications have closed

Website AirAsia

Job Title – Senior First Officer

Company Name – Air Asia

Job Location – Chennai, Tamil Nadu

Apply Online – Click here

Job Description

  • Ensure the correct flight is displayed on FIDS.
  • Follow up on PIR i.e. Tracing, Calling & updating passengers.
  • Check BTS report for mishandled cases and follow up on BAH cases.
  • Ensure departmental KPIs are achieved.
  • Ensure security questions are asked and be vigilant at all times.
  • Replenish and monitor stationeries, ED cards &, etc.
  • Ensure check-in counter and the gate is tidy.
  • Ensure cleanliness and tidiness of work area and backup room.
  • Ensure no third party check-in and check passengers’ cabin baggage.
  • Be vigilant to check visa validity.
  • To perform cash collection at sales and excess baggage counter.
  • Ensure sales drop is correct and issue remittance envelope.
  • Report to Finance for the discrepancy in short of cash.
  • Ensure compliance with SOP and T&C.
  • Promote and sell all ancillary income.
  • Submit overtime claim forms to DE before the deadline.
  • Attend to the guest’s complaint.
  • Check passenger’s travel documents and to positively identify passengers prior to check-in.
  • To be emphatic and to have the initiative to assist passengers in Passenger handling and crisis management (Flight delays, cancellations).
  • Ensure safety & security at all times.
  • Work as a team and communicate well.

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Paresh Baidya

Hello, Everyone I am Paresh Baidya. And an Experienced Airlines Staff.Apart from that, I am a YouTuber and Blogger of AVIATION DREAMER. And I love to making video and writing on the different topic and my hobbies are listening to music and traveling through the country.