Customer Services Agent Jobs [Qatar Airways]

Published by Paresh Baidya on

Website Qatar Airways

Qatar Airways is hiring a customer service agent in Wroclaw, Poland. All the fresher candidates can apply for the Qatar airways job. So, just you need to apply online for a Qatar airways job and then the airline will inform you about the interview process.

Job Descriptions

Qatar airways seeking a customer service agent with a natural temperament to provide unforgettable service at our Qatar Airways Customer Contact Center located in Wroclaw, Poland.

As a customer service agent, you will deliver service excellence via telephone to Qatar Airways customers, ensuring that customer satisfaction is optimized in every interaction. Your responsibilities include new reservations and changes to existing reservations, correct fares, train rules, ticket issuance / re-issue, and processing of refunds. In addition, you will support e-commerce and Frequent Flyer Program activities.

Role requirement

  • You must be interactive, customer service oriented with a warm, cheerful, and expressive personality.
  • Have excellent communication skills
  • Bilingual – fluent in English and in any of the following languages – Russian and Italian.
  • Customer-focused and always drives customer satisfaction when responding to customer inquiries and calls.
  • Flexible to work on shifts, no night shifts.

Benefits of Qatar Staff

  • Competitive salary package
  • 5 weeks of professional training based on the Amadeus system, Qatar Airways products, and policies with another 2 weeks of coaching period provided by our Subject Matter Experts
  • Relocation assistance provided
  • Incredible travel benefits package (including 1 annual leave ticket for you and discounted flight tickets for family and friends)
  • Social benefits package (including private medical care, Multisport card, Christmas and Holyday bonus, and more)
  • A fast-paced, dynamic, and engaging work environment

About Qatar Airways Group

Our story started with four planes. Today, we excel in 12 different businesses coming together. We have accelerated, broken records, and set the trends that others follow. We are not slow to fear failure. Instead, we dared to achieve what has never been done before.

So whether you are creating a unique experience for our customers or innovating from behind the scenes, everyone contributes to our proud story. A story of great development and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no bounds, and be truly part of the global community.

To apply for this job please visit


Paresh Baidya

Hello, Everyone I am Paresh Baidya. And an Experienced Airlines Staff.Apart from that, I am a YouTuber and Blogger of AVIATION DREAMER. And I love to making video and writing on the different topic and my hobbies are listening to music and traveling through the country.