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Emirates Careers [Service Agent Jobs]

  • Sao Paulo
  • 3500 BRL / Month
  • Salary: 3500

Website Emirates

Do you want to become an airline ground staff in Sao Paulo, Brazil? Here you will get the latest job vacancy update the Emirates Airlines. So, if you have completed your schooling and want to apply for an airport job then you need to read the below information before jumping into the application process.

Company Name – Emirates
Job Title – Service Agent
Job Location – Sao Paulo, Brazil
Closing Date – NA
Application Process – Online

Requirement Criteria for Service Agent Jobs

  • High School Diploma or equivalent.
  • Minimum of 2 years experience in all aspects of the airline reservations/ticketing environment
  • Excellent know-how of Reservation and Ticketing activities
  • Good knowledge of Microsoft Word/Excel
  • Excellent interpersonal skills and a pleasant, outgoing personality
  • Excellent customer service skills
  • Fluent in spoken and written Portuguese and English
  • Spanish knowledge will be a bonus
  • Achieve individual sales revenue and/or sales conversion targets.
  • Maintain 100% quality level for each customer engagement and booking.

Note – if you want to check Emirates airline cabin crew salary and benefits please click on the link.

Job Descriptions

  • Ensure the highest standard of customer service is provided to travel agents, corporate customers and direct customers, while providing them travel details and actively issue tickets and sell related products.
  • Support travel agents with all enquiries related to the reservation process (fares, special services, waitlists, etc.)
  • Support Latin America GSAs with all enquiries related to Emirates procedures
  • Build and maintain good relationship with all local and head office departments
  • Build and maintain personal relations with our key customers (agents and end-consumers)
  • Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met to provide them with excellent service. Highlight to customers the legal requirements covering their journey such as passport, visa & health requirements and other details such as check-in place and time.
  • Actively enhance Emirates revenue earnings by providing options to customer on other products and services such as Skywards, Ancillaries and upgrade fares.
  • Ensure that all necessary ticket related documentation is filed and administrated within the EK administrative rules & regulations
  • Perform pre-flight checks and action queues
  • Liaise with the Administration Department regarding BSP reports, ACMs, ADMs, refunds and CSRs
  • Re-book and inform passengers in case of flight disruption and delays in co-operation with the local airport team
  • Suggest new ideas and provide recommendations on the improvement of the services provided, thereby increasing revenue and ensuring that
  • Emirates maintains its mark as one of the leading Airlines

Note – if you want to check for other country’s interviews please check the Emirates cabin crew open day list here. And check the cabin crew interview question-answer list here.

How to Apply Online for Emirates Jobs

To apply for the Emirates Airlines job, you need to check the below apply now button, and then the company’s official link will have appeared. You need to click on the link and then apply online on the company’s official page.

To apply for this job please visit www.emiratesgroupcareers.com.

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