Website Emirates

Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates tariff fares and actively issue online tickets and sell related products.

Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service.
Highlight to customers the legal requirements covering their journeys such as passport, visa & health requirements and other details such as check-in place and time.

Actively enhance Emirates revenue earnings by providing options to customers on all products and services such as Skywards membership, DBB, Dubai stopovers, hotel bookings, and upgraded fares.

Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided, thereby increasing revenue and ensuring Emirate’s success as a market-leading airline.

Requirement Criteria for Emirates Ground Staff

  • Graduation or equivalent
  • Standard Fares and ticketing courses
  • 2+ years experience
  • Excellent interpersonal, telephone, and customer service skills.
  • Ability to work in a busy sales team environment.
  • PC-based skills to operate Windows package including Microsoft Word/ Excel/ E-mail.
  • Knowledge of contact center and airline industry procedures and methodology.

To apply for this job please visit www.emiratesgroupcareers.com.

Categories:

Paresh Baidya

Hello, Everyone I am Paresh Baidya. And an Experienced Airlines Staff.Apart from that, I am a YouTuber and Blogger of AVIATION DREAMER. And I love to making video and writing on the different topic and my hobbies are listening to music and traveling through the country.