Vistara Airline Hiring Senior Manager in Gurgaon, India [Oct 2020] 129 views

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Job Overview

The holder of this position will be responsible for contributing to a commercial roadmap to support airline goals by development, implementation and management of new initiatives, channels, and/or products. Generate revenue from Air and Non-Air Ancillary products.

Key Responsibilities

  • Achieve targets via partnering with conventional and non-conventional partners; working with providers and commercial colleagues to continually improve products and distribution channels
  • Constantly look for more opportunities to partner. Drive from pitch to deal closure
  • Understand and work closely with GDS. Drive IT to prioritize and implement
  • Ensure policies relating to ancillary revenue products are defined, documented, communicated, and understood, both internally and externally.
  • Targeting and implementing alliance partners keeping in the mind the brand fitment
  • Manage processes for new product providers, following airline processes always to ensure successful partners are identified and contracted
  • Ongoing management of all third-party product providers, including monitoring of revenues and other SLAs
  • Provide regular reports (data & commentary) on revenue to senior management with insight into product/channel/route trends, issues, and recommendations
  • Maintain an overview of competitor (regional & global) activities and partners
  • Proactively work with all departments and product providers to ensure ancillary revenue products are optimized in terms of distribution, customer experience, and revenues at all times
  • Ensure ancillary revenue products are included in all sales and promotional campaigns
  • Communicate effectively with all members of the department in line with the company’s culture guidelines
  • Manage external providers, ensuring the highest standards of service delivery whilst achieving revenue & profit targets
  • Develop strong and lasting relationships with all airline departments to ensure the smooth operation of the business

Skills & Attributes

  • Knowledge of core airline systems and processes, including on-board operations and service flows
  • Understanding of Commercial Contracts and Procurement processes
  • Good presentation skills and ability and confidence to present to CEO level
  • Strong technology focus
  • Strong management skills
  • Team management- lead by example

Work Experience

  • In-depth understanding of airline ancillary department and latest innovations, not just in aviation but other market sectors- air and non-air
  • Proven experience in managing large global and small regional alliances
  • Proven achievements in measured revenue and customer service KPIs


Graduate from a recognized university

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Company Information
  • Total Jobs 7 Jobs
  • Category Airline
  • Location Gurugram
  • Full Address Gurugram, Haryana, India
  • Founded 2013

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