Qatar Airways Recruitment in January 2026 for Contact Center Agents

Friends, are you searching for Qatar Airways recruitment as a fresher? Here you can check out the details information about the Qatar Airways contact center agent in Mumbai Airport. Recently, Qatar Airways has been hiring contact center agents in Mumbai, India. All the fresher males and females can apply for this job in January 2026.

So, if you are interested in applying for a Qatar Airways contact centre agent job as a fresher? Then check the details below. In the section below, you will find details about the required criteria for airport jobs, job descriptions, and how to apply for Qatar Airways recruitment as a fresher.

Details About Qatar Airways Recruitment in January 2026

Requirement Criteria for Qatar Airways Recruitment

• High School Qualification with 2 years of relevant experience in Airline reservation and ticketing, Airport check-ins, Contact/ call center.
• Relevant experience in the GDS System (Amadeus) is essential. Having an IATA or Airline Basic Tariff course certification can be considered.
• Computer-literate, ideally with previous knowledge of contact center/ reservation and ticketing systems.
• Good typing skills.
• Interactive, customer service-oriented, with a warm, cheerful, and expressive personality.
• Customer-focused and always drives customer satisfaction when responding to customer enquiries and calls.
• Polite, reliable, knowledgeable, and able to adapt to changing requirements.
• Open to new learning and flexible to adapt to new concepts and systems.
• Able to perform under pressure.
• Flexible to work on shifts.
• Excellent written and spoken English.
• Display active listening skills
• Efficient in managing calls from a high-volume and fast-paced environment.
• Strong comprehension and articulate.

Also, here you can check out the latest flight attendant jobs at Hamad International Airport jobs in Doha, Qatar

Job Descriptions of Contact Centre Agents

• Respond professionally to customer calls and queries. Sell, up-sell, and cross-sell Qatar Airways products and services to the customers.
• Receive inbound calls from customers in order to provide information/ updates as and when required.
• Handle multiple products and services as required and escalate queries to your Senior Contact Centre staff when appropriate.
• Create new reservations and make changes to existing reservations. Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets.
• Process refunds

Then you can submit your application. Friends, here you can find out Emirates Airline cabin crew’s latest jobs for freshers, males, and females.

How to Apply for a Qatar Airways Job in Mumbai

Friends, if you have checked all the information, now you are ready to apply online for Mumbai Airport jobs as a contact center agent. First, you need to visit the airline’s official page by clicking here. It will redirect you to the airline job notification page, where you can fill out the application form.

First, you need to click on the Apply Now button, and you need to register yourself on the Qatar Airways official page. Then the form will appear. The first option will be the personal information, where you need to fill in the information related to you.

Then your educational details and work experience, and then some work-related questions will come. Don’t worry, all are MCQ-type questions and very simply related to your document and relocation, etc. Then you need to submit your updated resume (download a free sample resume for your aviation job).

Here you can check out Dubai airport’s latest jobs for freshers.

I hope the above information will help you to apply for the Qatar Airways recruitment in Mumbai as a fresher. Now you can visit the airline website and apply online as per the airline’s guidelines and wait for your application to be approved.

If your application is shortlisted by the airline’s HR, they will contact you and arrange for your English test and interview. So, that’s all for the day. If you have any more queries related to aviation jobs, you can contact me on my Telegram channel by name of Aviation Dreamer.