Are you looking for a Bahrain Airport job as a Customer Care Specialist? Here in this article, you will get the latest Bahrain Airport recruitment for freshers in December 2025. All freshers, males and females, can apply for this Gulf Air Bahrain Airport hiring as ground staff.
So, if you want to apply for Bahrain Airport recruitment for the ground staff, you need to read this article until the end. In this article, you will get the details about the Bahrain Airport job requirements, job descriptions, and how you can apply for the Bahrain International Airport jobs in December 2025.
Bahrain Airport Jobs Details
| Company Name | Gulf Air |
| Job Title | Customer Care Specialist |
| Job Location | Bahrain |
| Last Date to Apply | December 2025 |
| Application Process | Online |
Bahrain Airport Jobs Requirement Criteria
- Secondary school education.
- Highest proficiency in both written and oral English and Arabic language and literature
- High level of negotiation/communication skills required.
- Computer literacy is required.
- Knowledge of Airline reservation systems/DCS/FFP, etc would be preferred.
- Up-to-date knowledge of IATA regulations, Montreal Convention, Warsaw Convention, consumer courts, EU regulations, and Industry practices.
- Ability to keep up to date on new products, services, and support systems.
- Experience in any field in the Airline Industry will be beneficial, especially in customer service.
- Ability to work under stress, and deal with enraged customers and time constraints.
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Job Descriptions of Customer Care Specialist
- Work independently within the assigned region and educate yourself about the laws governing the region, compensation, and the processes and procedures practiced, trends, changes, etc.
- Acknowledge letters, e-mails, etc., received from customers within 24 hours.
- Organize and fast-track all priority claims.
- Meet the daily/weekly targets set by the department to measure individual performance.
- Conduct thorough investigations, with all concerned departments at HDQ and outstations network-wide.
- Report to the direct manager through a Compensation Control Procedure what customer compensation has been given per complaint, wherever offered.
- Analyze the findings of the investigation considering the reports as well as the customer’s comments.
- Follow up with departments concerned for any delayed replies and alert the direct controller/manager (if escalation is required).
- Report details of how the premium customer perceived our service/product.
- Liaise directly with the Legal, Insurance, and PR departments to avoid escalation of any nature that could negatively reflect the GF image.
- Highlight and identify high-yield customers and fast-track recovery.
- Recommend the best course of action in achieving cost-effective service recovery.
- Ensure accurate data entry at every stage of the investigation to ensure that reports generated are accurate and reflective of the claim investigation findings.
- Be accountable for station reports on the assigned region and highlight daily to the Direct Manager any daily disruptions, major events, DNB, etc with a prime focus on their region and the entire network in general.
- Liaise with the line manager to assist all airports and office staff in handling baggage compensation claims once required.
- Report to the manager baggage any repeat errors made by a particular baggage staff.
- Ensure that priority baggage claims are fast-tracked consistently and speedily.
- Ensure that tracing claims are forwarded to the tracing dept/station on time for their handling and communication with customers.
- Elevate and advise the manager of any baggage handling issue within BAH airport, outstations, or office.
- Ensure that the final tracing of baggage is completed before final settlement and that all required documents are collected from the customers.
- Ensure that the tracing baggage department has completed the final tracing before offering baggage compensation and make sure that all required documents are collected from the customers.
- Perform any other duties as required by the line manager that fall within the scope of the role
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How to Apply for Bahrain Airport Jobs for Freshers
Friends, if you have checked all the information from the above and finally you want to apply for the Bahrain Airport jobs for a fresher, then first you need to click here. It will redirect you to the company’s official job post, and then you need to click on the Apply Now button.
First, you need to create an account and sign in with your login ID and password. Then the application form will be shown, and you need to fill out the application form and submit it.
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I hope the above information will help you to apply for the latest Bahrain Airport jobs for freshers in 2025. Now you can visit the airline website, apply online as per the airline’s guidelines, and wait for your application.
If the airline HR shortlists your application, they will contact you and arrange for your English test and interview.
So, that’s all for the day. If you have any more queries related to aviation jobs, you can contact me on my Telegram channel by the name of Aviation Dreamer.
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