Do you want to become an airport ground staff at Tunis Airport? Then here in this job article, you will get the latest Tunis Airport job vacancy for freshers in 2024. All the males and females can apply for Emirates ground staff jobs at Tunis Airport.
So, if you want to apply for the Tunis airport ground staff job, you need to read this article until the end. In this article, you will get detailed information about Tunis Airport ground staff requirement criteria, job descriptions, and how you can apply for airport job vacancies in Tunis.
Company Name – Emirates
Job Title – Customer Service Officer
Job Location – Tunis, Tunisia
Last Date Of Application – NA
Application Process – Online
Tunis Airport Job Requierment Criteria
- Minimum `A’ Level or equivalent (Higher Secondary School). Must have completed relevant and recognized professional training courses in Customer Services and Ground Operations. Experience: Given the specific requirements at outstations, a minimum of 5 years of experience is required in the Airport. Customer handling / Operations including at least 3 years in a supervisory position.
- A working knowledge of Reservations/Fares and Ticketing and departure Control Systems.
- Knowledge of Dangerous Goods Regulations & Weight & Balance.
- Knowledge of Baggage Tracing and Claims Handling.
- Knowledge of Microsoft Word/ E-mail / Excel advantageous and local languages.
- Fluency in spoken and written English and required local language.
So, if you want to apply for Emirates cabin crew jobs please visit their career page and apply online.
Job Descriptions of Tunisia Airport Ground Staff
- Analyse anticipated operational problems such as overbookings, adverse weather conditions, delays, cancellation of flights, crew flight time limitations, etc., undertaking necessary remedial action to ensure disruptions are minimized and the customer service levels are not impacted.
- Ensure the Handling Agent, caterers, and other service providers are fully briefed regarding Emirates. requirements for the day’s operation including any special handling, and update this information as necessary to ensure a smooth operation and avoid unnecessary expenditure and inconvenience to our customers.
- Control expenditure on damaged baggage replacement and lost baggage claims. Delegate some of the baggage claims processing to the Supervisors/ASAs, to ensure all of the baggage services aspects are processed effectively and promptly.
- Assist the Airport Services Manager in preparing and maintaining the staff duty roster and in preparing the staff annual leave plan as necessary and ensure staffing levels are optimised.
- Undertake various administrative duties delegated by the Airport Services Manager including attending various meetings as directed and ensuring Emirates interests/requirements are appropriately represented at such meetings.
- Assist the ASM in Employee Regulation Programme and in conducting staff performance reviews in line with Performance Matters (i.e. setting staff?s objectives and development plan) and support, coach and guide staff members to ensure maintenance of customer service and other standards such as grooming.
- Manage and administer all operational/supervisory activities on a shift basis and ensure appropriate control of processes related to document and information consolidation (revenue documents, cargo, handling reports, etc) to safeguard revenues, and operational data and avoid discrepancies.
- Monitoring of all operational units (Customer Services, Ticket desk, Ramp and Lounge). Establish a regular reporting mechanism to ensure there is a timely and consistent monitoring of service delivery, across operations. Monitor KPIs for service performance and ensure that these KPIs are met consistently by each unit.
- Undertake projects from time to time as advised by the Airport Services Manager concerning operational standards and procedures thereby improving efficiency and quality of service delivered at the station. Assist ASM in ERP (Emergency Response Planning) and other related tasks.
- Ensure Passenger Service and Ground Operations Manual updates are communicated and adhered to, internally and by relevant service providers. Promote a continuously improving culture of safety, with open reporting of safety deficiencies, human factor issues, and compliance with local laws to uphold the delivery of safe and secure operations.
Here you can check out the 10th pass jobs in Dubai Airport as a fresher.
How to Apply for the Tunis Airport Job
If you have checked all the important information from the above section and now you want to apply for the Tunis Airport job as a fresher then you need to check the interview details from the above. Also, if you want to check the airline’s official website then you can click here.
These all are walk-in interviews, so, just check the interview date and interview location from the above section and directly you can go and attend the interview for Emirates Airline cabin crew in 2024.
Here you can check out the latest job vacancy in Dubai Airport for freshers.
Here you can check out the Emirates cabin crew interview questions and answers list for freshers in 2024
This article will help you to apply for the Tunis Airport job vacancy as a ground staff, and I hope you will succeed in this interview. If you need help with your cabin crew interview, please check our article on the airline’s cabin crew interview tips and tricks.
Do you have any questions to ask me? Related to Aviation jobs or airline jobs. Feel free to comment in the comment box, or you can contact me on my Facebook page and YouTube channel by the same name.
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