In search of a stimulating career opportunity in the aviation industry? Numerous job openings are currently available at Mumbai’s busy airport! There are jobs available to suit a variety of abilities and experiences, regardless of your level of experience. Put in your application right now to start your journey towards a fulfilling career at Mumbai Airport and don’t miss this exciting opportunity to apply for an airport job vacancy in Mumbai.
So, if you want to apply for this airport job vacancy in Mumbai as a Senior Airport Services Agent then you need to read this article till the end. In this article, you will get the Senior Airport Services Agent job descriptions, requirement criteria, and how you can apply for an airline job at Mumbai Airport.
Company Name – Emirates
Job Title – Senior Airport Services Agent
Job Location – Mumbai, Maharashtra, India
Application Closing – November 2024
Application Process – Online
Requirement Criteria for Airport Job Vacancy in Mumbai
- All the applicant must have completed their graduation.
- Must have completed relevant and recognized professional training courses in Customer Services and Handling, Ground Operations and Reservations, Fares & Ticketing.
- A minimum of 3 years of airline industry experience is required.
- Knowledge of a Departure Control System and Computerized Reservation System.
- Knowledge of check-in procedures
- Customer Service Delivery.
- Fluent in spoken and written English and local language.
- Proficiency in Microsoft Office applications.
- The candidate must have the right to live and work in India.
Here you can check out urgent job vacancies at Dubai Airport for freshers males and females.
Job Descriptions of Senior Airport Services Agent
- Identify and meet the standard and special service requirements of the customers at check-in, transfer desk, special services, and boarding gates by adhering to the set service standards and procedures so that the customers are handled in a friendly and efficient manner.
- Adhere to the internal operating boarding procedures by ensuring that laid down boarding priorities, announcements, hand baggage removal, regular staff briefing, and stationary/equipment availability before the flight. Post the flight, ensure flight coupon reconciliation and head count confirmation to assist the smooth process of a safe and on-time departure of EK flights to achieve EK standards and customer satisfaction.
- Guide and advise team members to ensure that superior customer service levels are upheld and assist the process of ensuring the safe and on-time departure of EK flights.
- To liaise and monitor the Emirates Chauffeur-drive company on arrival and departure. Ensure eligible customers are provided with this service on arrival and any customers that require assistance are met on departure.
- Oversee the arrival of bags into the baggage hall, ensuring priority bags are first on the carousel and assist customers with missing or damaged bags referring them to Emirates GHA to complete necessary paperwork and follow up on missing bags for Premium customers ensuring customers are kept fully informed.
- To monitor queues at check-in ensuring priority is given to Premium customer card holders. To assist and deal with any excess baggage and visa issues that may arise. Assist in dealing with any problems such as keeping customers informed of any delays, disruptions, and denied boarding including the implementation of the ‘Options’ scheme.
- Assist with the preparation and completion of pre and post-flight documentation and complete all relevant station statistical information and filing. Ensure all safety instructions are compiled at all times and report any damage to aircraft, ULDS, immediately and assist with the preparation of relevant reports.
- Cover the absence of check-in supervisor and prepare flight briefs regarding customer information ensuring that all staff, GHA, and service providers are fully aware of this information. Ensure all operational areas are covered and that staff are aware of what is expected of them to ensure high levels of customer service in all operational areas.
- Support and cover the Emirates Ticket Desk functions and undertake ticketing/reservation duties to ensure seamless service to customers. Offer full range of Emirates products and services to all customers to maximize ticketing revenue. Issue tickets, EMD, EBT, make and amend reservations as and when necessary. Re-issue and re-calculate fares for customers changing the itinerary and make any additional collection as required. Carry out Credit Card verification. Complete daily ticket sales returns and assist with banking duties as required.
Also here you can check out the latest Dubai Emirates jobs for freshers.
How to Apply for Airline Jobs in Mumbai
Friends if you have checked all the details from the above section and now you want to apply for the airport job vacancy in Mumbai. Then first you need to click here. It will redirect you to the company’s official job page. Then you need to click on the Apply Now button.
First, you need to create an account on the Emirates career page and then log in yourself fill up the application page step by step, and then submit it. After submitting the application page you need to wait for a few days, if your application is shortlisted by the company HR team they will contact you for the next interview process for the airport job vacancy in Mumbai.
Check the article on Emirates interview questions and answer list and answers for freshers to crack the interview on your fire’s attempt.
Hope this article will help you to apply for the airport job vacancy in Mumbai as a Senior Airport Services Agent in 2024, and we hope you will succeed in this interview. If you need any help related to aviation job interviews, please check our article on the airline’s cabin crew interview tips and tricks.
Do you have any questions to ask me? Related to Aviation jobs or airline jobs. Feel free to comment in the comment box, or you can contact me on my Facebook page and YouTube channel by the same name. I also requested you share this article with all your friends and help them join the Aviation Industry.
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