Do you search for a Singapore Airline hiring for a ground staff position? Then here you can check out the latest job vacancy at Singapore Airlines as a customer service officer. All the male-female who have completed their degree with a minimum of experience can apply for Singapore Airlines jobs. Remember all nationalities can apply for this job.
So, if you are ready and agreed to apply for the Singapore Airline jobs as a ground staff. Then here you can check out the details information to apply for the customer service officer position. Like requirement criteria of Singapore Airlines ground staff, job descriptions, and how you can apply for Singapore Airlines hiring.
In this role, you will develop scalable data pipelines to collect a large amount of data from different sources and transform it into a usable format for analysis. You will implement, and maintain a full suite of real-time and batch jobs that fuel our cutting-edge data analytics platform to provide real-time intelligence to our businesses.
Company Name – Singapore Airline
Job Title – Customer Service Officer [Contact Center]
Job Location – Singapore
Closing Date – N/A
Application Process – Online
Eligibility Criteria to Apply for Singapore Airline Hiring
- Applicants should have at least a Higher Nitec
- Customer-oriented, IT proficient, and a team player. Keen ability to comprehend, capture, as well as interpret basic customer information with the ability to manage difficult customer situations to respond promptly to the needs of the customer.
- Sound knowledge of telephone etiquette and good written and verbal communication skills will be an advantage.
- Ability to work under pressure and be able to adapt quickly in response to changes in our fast-moving environment.
- Shift work will be required.
Job Description of Singapore Airline Ground Staff
- Servicing customers via voice and non-voice interactions
- Handling inbound and outbound interactions primarily from PPS customers through the various available channels (e.g. Phone calls, Emails, Chats, PPS Connect)
- Ensuring Customer Satisfaction (C-SAT) scores meet targets set out for the FY based on an established scorecard
- Ad-hoc escalations assigned by Duty Managers or Team Leaders
- Up-to-date product knowledge in order to deliver accurate and effective services
- Ensuring Quality Assurance (QA) scores meet targets set out for the FY based on an established scorecard
- Active participation in the various Lighthouse ceremonies (e.g. Ideation workshops, building and test sprints, provision of feedback during daily standups, etc.)
Friends here you can find out American airline ground crew jobs for fresher males and females.
How to Apply for Singapore Airline Jobs
Friends if you have checked all the information and now you are ready to apply online for Singapore Airlines hiring as a customer service officer. Then first you need to visit the airline’s official page by clicking here. It will redirect you to the airline job notification page, where you can fill up the application page.
First, you need to click on the Apply Now button from the top left corner. Then you need to create a new profile and login yourself. After that, the application page will appear for Singapore Airlines ground staff jobs.
Just you need to fill up the application and submit it. Remember after submitting you will get an email with an application ID. After a few days, if your application is shortlisted by the airline HR, they will email you for the next interview.
Then you can submit your application. Friends here you can find out Emirates airline cabin crew’s latest jobs for fresher males and females.
Note – here you can check out the Qatar Airways cabin crew open day list for all nationalities with the online application link.
I hope the above information will help you to apply for Singapore Airlines‘ hiring for ground staff. Now you can visit the airline website and apply online as per the airline guidelines and wait for your application among all.
If your application is shortlisted by the airline HR, they will contact you and arrange for your English test and interview.
So, that’s all for the day. If you have any more queries related to aviation jobs, you can contact me on my telegram channel by the name of Aviation Dreamer.
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