Air India Flying Returns (Frequent Flyer Program) – Full Details

Flying Returns. For more information about the flying return program download the pdf file and read.

You can avail of privileges to fly on qualification fares in any class or region on an extensive network of Air India or airline alliance partners and earn miles each time. What’s more, you collect miles on select ‘codeshare’ flights on Air India as well as our online partners!

1. Membership is open to individuals 12 and above years of age residing in any country (unless participation in such programs is specifically prohibited by law in a country)
2. Where are Flying Returns application forms available?
Application forms are available at – Member Service Centers (MSC) Offices at Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Pune, Singapore, and Dubai.
3. Airport Extension Counters in Mumbai, Delhi, Chennai, Kolkata, Hyderabad, and Bangalore.
4. On the website http://www.flyingreturns.co.in/Link Icon
5. Online enrolment is available on www.Airindia.in

Note – Current members are requested to mention their Membership number in the subject line of their email, fax, or correspondence to enable faster processing.

Please click on the respective links below for addresses, telephone numbers, email IDs, and timings of Member Service Centers
Member Service Center – India
https://www.flyingreturns.co.in/html/contact_center_details.php?loc=0External website that opens in a new window
Member Service Centers – International
https://www.flyingreturns.co.in/html/contact_center_details.php?loc=0xExternal website that opens in a new window

Your name should be entered exactly as it appears on your driver’s license, passport, PAN Card, or Voter’s ID Card.

To ensure that you receive mileage credits, please provide your Flying Return membership number for each reservation. When you check in at the airport, you can also present your Flying Return Membership Card. You must ensure that the ticket is issued in the same way that the name appears on your membership card. Miles is not credited only after one member actually completes the trip and immediately after check-in. Members are not entitled to miles for tickets purchased, but not used. No Miles will be given credit in respect of flights initiated to redeem the awards under Flying Returns. In the event of any upgrade of the ticket, Miles will be credited for the class of travel in which the member was given the ticket and not for the advanced class of travel.

Flying Returns is the name of Air India’s frequent flyer program for their frequent flyer.

Membership is open to persons two years and older in all countries except as prohibited by law. Members who are 2 years of age but below 12 years of age will be enrolled as child members.

A person is required to upload on a membership profile – a government-issued valid photo ID, universally accepted such as a passport, proof of current valid address, mentioned as the primary address in the member profile and a unique email Providing ID and a unique mobile phone number that is not registered with any other flying return account to become a member separate OTP will be sent to this email ID and mobile number. Which is required to be valid to register as a member.

Your name should be entered exactly as it appears on your passport.

You can enter your home and business address. We will mail all correspondence to your primary address recorded in your Flying Returns account.

Documents uploaded for KYC verification should be in the English language. In countries where the document is in the country’s language, a copy of the translation of the document duly certified by the Indian High Commission in that country is to be uploaded for KYC verification.

Each membership card is strictly individual to the person to whom it is issued and is non-transferable.

Loss, theft, or damage to the Flying Return Card must be reported to the call center immediately on the telephone number. 1860–233–1407 (for calls in India). FR digit 468 for the domestic address and 1468 for the international address will be debited for retrieval of the card from your account. These rates may be revised from time to time by Air India. However, if the membership card remains undetermined due to a change in address not being updated in the member’s account, an additional fee of the same points will be charged to resend the card.

FR points can be earned by flying on Air India, Star Alliance member airlines or code-share flights. Additional points in the form of a web bonus can be earned by purchasing tickets on the Air India website www.airindia.in or on the mobile app. Please provide your Flying Return Membership Number for each reservation to ensure that you receive FR Issue Credit. Apart from this, you can also present your flying return membership number at the time of check-in at the airport. You have to make sure that the ticket is issued in the same way that the name appears in your membership account. FR marks are not credited only after a member actually completes the journey and immediately after reservation/ticketing/check-in. Members are not entitled to FR Points for purchased tickets but are not used. No FR points will be credited in respect of flights initiated to redeem the awards under Flying Returns. In the event of any upgrade of the ticket, FR points will be credited for the class of travel in which the member was given the ticket and not for the advanced class of travel.