Qatar Airways Job Vacancy in December 2025
| Company Name | Qatar Airways |
| Job Title | Ground Staff [Customer Contact Center] |
| Job Location | Wroclaw, Poland |
| Last Date Of Application | December 2025 |
| Application Process | Online |
Eligibility Criteria for Qatar Airways Job Vacancy
- High School Qualification with 1 year of job-related experience in Customer Services.
- Relevant experience in GDS System (Amadeus) is an added advantage. Having an IATA or Airline Basic Tariff course certification can be considered.
- Computer-literate and good typing skills.
- Communication Skills.
- Have excellent communication skills.
- Be fluent in English and Russian.
- Display active listening skills.
- Efficient in managing calls from a high-volume and fast-paced environment.
- Interactive, customer service-oriented with a warm, cheerful, and expressive personality.
- Customer-focused and always drives customer satisfaction when responding to customer enquiries and calls.
- Polite, reliable, knowledgeable, and able to adapt to changing requirements.
- Open to new learnings and flexible to adapt to new concepts and systems.
- Able to perform under pressure.
- Flexible to work on shifts. No night shifts
Also, you can check out the latest ground staff job vacancy in Spicejet.
Job Descriptions of Qatar Airways Customer Contact Center Agent
- Respond professionally to inbound calls from customers and queries.
- Sell, up-sell, and cross-sell Qatar Airways products and services to the customers.
- Create new reservations and make changes to existing reservations.
- Provide quotes on the correct fares and rules of carriage issuance and re-issuance of tickets.
- Handle multiple products and services as required and escalate queries to your Senior Contact Centre staff when appropriate.
- Support E-commerce, Trade, and Frequent Flyer Program activities.
- Process ticket refunds
Here you can check out the latest ground staff job vacancy in Indore Airport for freshers.
How to Apply for Qatar Airways Jobs
If you have checked all the details from the above, and now you want to apply for the Qatar Airways job vacancy as a customer contact center agent. First, click here to be directed to the airline’s official page. Then you need to click on the Apply Now button.
Then the application page will be open, you need to fill up the application form step by step and submit. If your application is shortlisted by the airline’s HR, they will contact you for the next interview process.
Here you can check out the Air India SATS interview questions and answers for freshers.
This article will help you apply for the Qatar Airways job vacancy as a fresher, and we hope you will succeed in the interview. If you need help with your ground staff interview, please check our article on the airline’s ground staff interview tips and tricks.
Do you have any questions related to Aviation jobs or airline jobs? Feel free to comment in the comment box, or you can contact me on my Facebook page and YouTube channel by the same name. I also request that you share this article with all your friends and help them join the Aviation Industry.
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