Emirates is one of the world’s fastest-growing airlines. Based in Dubai, Emirates connects people all over the world to a network of over 150 destinations. Emirates’ superior onboard products and services. And Emirates staff are getting the best services by the company. So I think this is a great opportunity to work with Emirates. So now the time has come Emirates is hiring ground staff.
You can apply for this position online only.buy following details. And also you can check out the video to step by step online form submission.
Position – SENIOR CARGO CUSTOMER SERVICE AGENT
Closing Date: 14-May-18
For Apply online — Click Here
Provide SkyCargo customers with a high standard of customer service at the import and export counter and express counter in the provision of information related to cargo products, rates, bookings, and regulations.
Respond to queries from customers in relation to the import and export of cargo, from the point of quotation through to reservation and acceptance.
Provide system support to customers to enable them to navigate through SkyChain to track their consignments.
Attend to customer complaints and suggestions and report these to the Supervisor on duty for further investigation, conduct any necessary follow up and in a manner which restores and maintains customer goodwill.
Generate reports on sales and revenue and convey this to Revenue Accounts on a daily basis to ensure that correct rates are applied and payments are claimed.
Communicate with external and internal customers and suppliers to deliver professional services and products which conform to policies, procedures, and regulations to achieve service excellence.
Compile data related to market intelligence, as directed by the Supervisor.
Qualifications & Experience
- Logistics Cargo Air Cargo – 3+ Years.
- 10 Years schooling or equivalent.
- Experience in airfreight and customer handling preferred.
- Effective communication skills (written and oral).
- Excellent IT skills.
- Knowledge of Sky Chain and Calogi Knowledge of cargo tariffs, IATA regulations, SkyCargo systems, policies and procedures, import and export rules and regulations.
- Trained in advanced cargo acceptance handling, advanced cargo tariff, dangerous goods acceptance, special load handling.
Emirates Airlines Salary and Benefits
Emirates create experiences that leave lasting impressions. We strive for exceptionally high standards in all the products and services we offer. And we’ve built an admired global reputation because of it. We’re led by our world-famous airline, Emirates, and our global air services provider, Dnata. Our aviation, retail, sports and leisure interests meet the challenges and opportunities of an increasingly active, globally connected lifestyle. And our world-class training opens greater opportunities for a new generation of global talent. We have over 50 brands, with more than 105,000 people working with us
The company offers an attractive and tax-free salary, Normally its paid by the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site.
So above information is really important to attend the “Emirates is hiring” process. And also you can check out the video for full process to apply online for Emirates.
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